Your privacy matters to us. This page explains exactly what data pq999 collects, why we collect it, how we use it, and what rights you have as a player.
We built privacy into pq999 from day one. Here's what that means in practice.
All personal data stored by pq999 is encrypted at rest using industry-standard AES-256 encryption. Your information is never stored in plain text on our servers.
pq999 does not sell, rent or trade your personal data to any third party for marketing purposes. Your information stays within the pq999 platform and its trusted service partners.
Every connection to pq999 is protected by TLS encryption. Whether you're depositing via bKash, placing a cricket bet or checking your balance, your data travels securely.
We tell you exactly what data we collect and why. No hidden tracking, no vague language. If pq999 collects something, it's listed in this Privacy Policy with a clear explanation.
You can request access to your data, ask for corrections, or request deletion at any time. pq999 will respond to all data requests within a reasonable timeframe.
pq999 uses cookies to improve your experience. You can manage your cookie preferences at any time. We only use essential and analytics cookies — no invasive advertising trackers.
pq999 ("we", "us", "the platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy explains how pq999 collects, uses, stores and protects your personal data when you register an account, make a deposit, place a bet, or interact with any part of the pq999 platform.
We understand that privacy is important to our players in Bangladesh. When you share your personal information with pq999, you're trusting us to handle it responsibly. We take that trust seriously. This policy is written in plain language so you know exactly what's happening with your data — no legal jargon designed to confuse.
This Privacy Policy should be read alongside the pq999 Terms and Conditions. Together, these documents govern your relationship with pq999.
pq999 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.
Information you provide directly:
Information collected automatically:
| Data Type | Why We Collect It | How Long We Keep It |
|---|---|---|
| Name & date of birth | Account registration, age verification | Duration of account + 5 years |
| Contact details | Account communication, support | Duration of account + 5 years |
| Payment details | Deposits, withdrawals, fraud prevention | Duration of account + 7 years |
| ID documents | KYC compliance, identity verification | Duration of account + 5 years |
| Betting history | Account records, dispute resolution | Duration of account + 5 years |
| Device & IP data | Security, fraud detection | 12 months rolling |
pq999 uses your personal data only for legitimate purposes directly related to providing and improving our services. We do not use your data for anything that isn't listed here.
pq999 will never use your data to make automated decisions that significantly affect you without giving you the opportunity to request human review.
pq999 processes your personal data on the following legal grounds:
pq999 does not sell your personal data. We share your data only in the following limited circumstances:
In all cases, pq999 ensures that any third party receiving your data is bound by appropriate data protection obligations.
pq999 retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods for each data type are shown in the table in Section 2.
When your data is no longer needed, pq999 will securely delete or anonymise it. Anonymised data — where it is no longer possible to identify you from the data — may be retained indefinitely for statistical and analytical purposes.
If you request deletion of your account and personal data, pq999 will process your request promptly. However, we may be required to retain certain data for a minimum period to comply with legal obligations, even after your account is closed.
pq999 uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit pq999. Here's how we use them:
pq999 does not use advertising or retargeting cookies. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the pq999 platform.
As a pq999 player, you have the following rights regarding your personal data:
Request a copy of all personal data pq999 holds about you at any time.
Ask pq999 to correct any inaccurate or incomplete personal data we hold.
Request deletion of your personal data, subject to legal retention requirements.
Ask pq999 to limit how we process your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to pq999 processing your data for direct marketing or legitimate interests.
To exercise any of these rights, contact pq999 at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
pq999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction or alteration. These include:
While pq999 takes every reasonable precaution, no online platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong, unique password for pq999 and never share your login details with anyone.
pq999 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on pq999, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting all associated personal data.
pq999 uses age verification checks during registration and may request additional proof of age at any time. Protecting minors from gambling is a priority for pq999.
The pq999 platform may contain links to third-party websites or services — for example, payment provider pages. pq999 is not responsible for the privacy practices of these third parties. We encourage you to read the privacy policy of any third-party site you visit. This Privacy Policy applies only to pq999.net and the pq999 mobile app.
pq999 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.
For significant changes, pq999 will notify registered players by email or via an in-platform notification. We encourage you to review this page periodically. Continued use of pq999 after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how pq999 handles your personal information, please get in touch:
We aim to respond to all privacy-related enquiries within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.