Betting on pq999 should always be fun. We provide the tools, information and support you need to keep it that way — because your wellbeing matters more than any bet.
Six pillars that define how we protect every player on the platform.
Every feature on pq999 is designed with player safety in mind. From account limits to session reminders, we put your wellbeing ahead of everything else.
pq999 is for adults aged 18 and over only. We verify the age of every player during registration and may request additional proof of age at any time.
Set alerts to remind you how long you've been playing. It's easy to lose track of time — pq999 helps you stay aware so you can make informed decisions.
Set daily, weekly or monthly deposit caps directly in your pq999 account. Once set, limits take effect immediately and can only be reduced — not increased — without a cooling-off period.
If you need a break, pq999 offers temporary and permanent self-exclusion. Once activated, you will not be able to access your account or receive any promotional communications.
Our support team is available around the clock. Whether you need help setting limits, have a concern about your play, or just want to talk — we're here for you at any time.
Everything you need to know about how we keep gaming safe on pq999.
Responsible gaming means enjoying betting and casino games as a form of entertainment while staying in control of how much time and money you spend. For the vast majority of pq999 players in Bangladesh, betting on cricket, playing slots or trying crash games is a fun way to add excitement to their day. That's exactly what it should be.
Problems arise when gambling stops being entertainment and starts affecting your finances, relationships or mental health. pq999 takes this seriously. We actively monitor player behaviour and provide tools to help you stay in control — because we want every player on pq999 to have a positive experience, every single time.
Responsible gaming on pq999 is not just about setting limits — it's about building a culture where players feel safe, informed and supported at every step of their journey on the platform.
Problem gambling can affect anyone, regardless of age, income or background. The earlier it's recognised, the easier it is to address. pq999 encourages all players to be honest with themselves about their gambling habits. Here are some signs that gambling may be becoming a problem:
If any of these signs sound familiar, please reach out to pq999 support or use the self-exclusion tools available in your account. You are not alone, and help is available.
pq999 gives every registered player access to a full suite of responsible gaming tools directly from their account settings. These tools are free to use and take effect immediately when activated.
To access any of these tools, log in to your pq999 account and navigate to Account Settings > Responsible Gaming. If you need help setting up any of these tools, our support team is available 24/7.
Self-exclusion is the most powerful responsible gaming tool available on pq999. When you self-exclude, your account is immediately suspended and you will be unable to log in, make deposits or place bets for the duration of your exclusion period.
pq999 offers the following self-exclusion options:
To activate self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact pq999 support at [email protected]. We will process your request within 24 hours.
pq999 has a zero-tolerance policy towards underage gambling. We verify the age of every player during registration and conduct additional checks when required. Players found to be under 18 will have their accounts closed immediately and any funds returned.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to pq999 and other gambling sites. Never share your pq999 login details with anyone, including family members.
If you suspect that a minor has accessed pq999, please contact us immediately at [email protected]. We take all such reports seriously and will investigate promptly.
Answer these questions honestly. If you answer "yes" to two or more, it may be worth taking a break or speaking to our support team.
Our responsible gaming team is available 24/7. Reach out any time — no judgement, just support.
Live Chat — 24/7 in your account
All tools are free, instant and available directly from your pq999 account settings.
Cap your daily, weekly or monthly deposits. Limits apply instantly. Increases require a 7-day waiting period to protect you from impulsive decisions.
Set a maximum loss threshold per day, week or month. When reached, pq999 will automatically suspend betting until the period resets.
Define how long each gaming session can last. pq999 will alert you when your time is up and can log you out automatically.
Receive regular in-session pop-ups showing your total play time and wagering activity. Stay aware of your session at all times.
Take a short break of 24 hours, 7 days or 30 days. Your account is paused and all marketing communications are stopped during this time.
Permanently or temporarily close your pq999 account. Once activated, self-exclusion cannot be reversed for a minimum of 6 months.